1. User Access and Responsibilities

By accessing our website, you agree to use it for lawful purposes only. You are responsible for ensuring that your use of the site complies with all applicable laws and regulations.

You must not:

• Use the site in any way that could damage, disable, or impair its functionality.
• Attempt to gain unauthorized access to any part of the site or its related systems.
• Use the site to distribute any harmful or malicious content.

2. Product and Service Description

We offer a variety of plants including Camellias, Clematis Vines, Gardenias, and other fragrant plants. All products are described as accurately as possible, but we cannot guarantee that every detail will be perfect due to the natural variations in plants.

Our services include:

• Standard Shipping: Delivered via DHL or FedEx, with an estimated delivery time of 10-15 business days after dispatch. Shipping fee: $12.95.
• Free Shipping: Available for orders over $50, delivered via EMS, with an estimated delivery time of 15-25 business days after dispatch.

3. Order and Payment Terms

Orders are processed within 1-2 business days. We accept payments via Visa, MasterCard, JCB, and PayPal. By placing an order, you agree to pay the total amount specified, including any applicable taxes and shipping fees.

If you encounter any issues with your payment, please contact us immediately at [email protected].

4. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward returns and exchanges process.

Eligibility for Returns & Exchanges:

• The item must be in its original condition, unused, and in its original packaging.
• Returns and exchanges are accepted within 15 days of receiving your order.

Non-Returnable Items:

• Camellias
• Clematis Vines
• Gardenias
• Other live plants

If you receive a damaged or defective plant, please contact us immediately at [email protected] for assistance.

5. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Fragrant Plants Shop and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

6. Limitation of Liability

Fragrant Plants Shop shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the site or the products purchased. Our liability is limited to the maximum extent permitted by law.

7. Contact Information

If you have any questions or need further assistance, please don’t hesitate to contact us at [email protected]. We are here to help!

Thank you for choosing Fragrant Plants Shop. We appreciate your trust in us and look forward to serving you again.