Introduction

Welcome to Fragrant Plants Shop, your trusted destination for a wide variety of plants including Camellias, Clematis Vines, Fragrant Plants, Gardenias, Groundcover Plants, and Houseplants. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect it.

Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information: This includes your name, email address, shipping address, and payment details when you make a purchase or create an account.
• Transaction Information: Details about the products you purchase, payment methods, and transaction history.
• Technical Information: Information about your device, IP address, browser type, and operating system when you visit our website.
• Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, and search queries.

How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including payment processing and shipping.
• Customer Support: To provide customer service and support, including responding to your inquiries and resolving issues.
• Improvement of Services: To analyze usage data and improve the functionality and user experience of our website.
• Marketing: To send you promotional materials and updates about our products and services, with your consent.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data Storage and Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it:

• Encryption: All transactions are encrypted using secure socket layer technology (SSL) to protect your data during transmission.
• Access Control: Access to your personal information is restricted to authorized personnel only.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

• Cookies: Small files stored on your device that help us remember your preferences and improve site functionality.
• Analytics: We use analytics tools to understand how visitors interact with our website and to improve our services.
• Third-Party Cookies: Some third-party services, such as payment processors, may also use cookies to facilitate transactions.

You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Address: 1309 Kinney Street, JACKSONVILLE, US 32277