Delivery Information

At Fragrant Plants Shop, we understand that the journey of your plants from our nursery to your home is just as important as the care you provide once they arrive. That’s why we’ve designed a delivery process that ensures your plants arrive in perfect condition, ready to thrive in your space.

Shipping Options

We offer two convenient shipping options to suit your needs:

  • Standard Shipping: For those who prefer a quicker delivery, we use DHL or FedEx. Your order will be processed within 1-2 days, and you can expect your plants to arrive within 10-15 days after shipping. The cost for standard shipping is $12.95.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. This option takes a bit longer, with delivery times ranging from 15-25 days after shipping, but it’s a great way to save on shipping costs while still receiving your plants in excellent condition.

Order Processing

Once you place your order, our team works diligently to prepare your plants for shipment. We carefully select and package each plant to ensure it arrives healthy and vibrant. Our standard processing time is 1-2 days, after which your order will be on its way to you.

International Shipping

We are proud to ship our fragrant plants worldwide, bringing the beauty of nature to your doorstep no matter where you are. However, please note that we do not ship to certain remote areas and parts of Asia. If you have any questions about shipping to your location, feel free to contact our customer service team at [email protected].

Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your plants, you can return them within 15 days of receiving your order. Please ensure the plants are in their original condition and packaging. For more details on our returns process, visit our Returns Policy page.

Customer Support

Our team of plant experts is always here to help. If you have any questions about your order, shipping, or plant care, don’t hesitate to reach out. We’re committed to providing you with the best possible experience and ensuring your plants arrive safely and on time.

Thank you for choosing Fragrant Plants Shop. We look forward to helping you create a lush, aromatic oasis in your home or garden. Let’s grow together!